I wanted to take a minute and thank you for the quick service response you gave us. Our boiler had a bad circulator pump causing the inconvenience of no heat or hot water for the weekend. Your service coordinator Tina expedited service for us and by 9:00 am, your technician Mike was repairing the boiler. By 10:00 a.m. Mike was off to his next assignment and our system was back online. Awesome…
Having worked with and managed field services teams in consumer electronics and within the medical industry for over 25 years, I appreciate what it takes to deliver the quality of service your team is demonstrating. We required service twice this year from your company and both experiences have exceeded our expectations.
Thanks and happy holidays to the team.